The cursor blinked, a relentless, judgmental pulse on the sterile white screen. Ninety seconds. That’s what they gave you. Ninety seconds to resolve a distraught patient’s family conflict, be impeccably professional, and, above all, prove you had a heart of pure gold. My brain, unhelpfully, always screamed, ‘What’s the right way to say I care?’ not ‘How do I genuinely care?’ It’s a subtle but critical distinction, one that shapes an entire generation’s understanding of emotional intelligence.
And that’s the uncomfortable truth I’ve wrestled with. The misconception, I used to believe, was that these tests measured innate character – the kind of person who would naturally reach out, offer comfort, or understand