Miller shoved the rubber cup of the plunger against the porcelain with a rhythmic, wet thud, his forehead pressed against the cold cinderblock wall of the East Wing bathroom. The water in the bowl was a murky, stagnant grey, refusing to yield to the pressure. Miller, who had spent the better part of Monday morning wrestling with the plumbing of a correctional facility, didn’t even look up when I walked in. He just kept at it, his shoulders bunched under a grease-stained jumpsuit.
In a prison education center, the hierarchy of urgency is dictated by the potential for a riot. A clogged toilet in a housing unit is a four-alarm fire because a man who cannot flush his own waste is a man with a very specific, very loud grievance. A flickering fluorescent light in the GED hallway is a medium-tier annoyance.
But the security ticket I had submitted -the one regarding the blind spot in the north corner of the computer lab-sat at the absolute bottom of Miller’s digital pile.
The Hierarchy of Urgency
“
“I’ll get to it, Jax,” he grunted, the plunger finally catching a seal. “But the cameras don’t smell. The cameras don’t flood the captain’s office. The cameras are quiet.”
– Miller, Facilities Maintenance
He wasn’t wrong,